Having finally lost patience with the fuckwits at BT, who have owed me £36 since February (see BT Sucks – Big time) and flatly refused to pay up, while admitting that they owe it, I’ve sued the buggers.
This afternoon, online, I launched a County Court claim for its recovery so now, including costs, it’ll set them back £61. With any luck, it might cost someone their job, or at least a stain on their record that will blight their prospects – that’s a warming thought!
The next job is to type out a bulletin and email it to the newsdesks of as many papers as I can, for maximum embarrassment, ready to send out as soon as the papers are served on BT.
The bottom line is that they took money of mine to which they were not entitled, so I believe I have a right to have it refunded in a manner acceptable to me – cheque or credit transfer, I don’t care which. They want to reduce my next bill which, as I pay the same amount every month by Direct Debit, won’t benefit me. In real terms I’ll still be £36 short. Reducing the bill is just an accounting exercise, not real money in my hand (or bank), and that’s all I’ll accept.
For anyone owed money, by BT or anyone else, you can access the online process here and the minimum fee is £25, which you’ll get back when you’re successful (if you’re able to attend the court in person and do this – I’m not – you may qualify for waiving of the fees). Note I said “when successful” – if you’re not confident of success, it could cost you money. In my case BT have never denied owing me – they just refuse to pay up. I don’t think spending £25 has ever brought me more pleasure – someone at BT will be, at the very least, in deep shit tomorrow morning. Excellent!