This all seems horribly familiar.
Waiting for a parcel from Amazon via Home Delivery Network. 24 hour delivery so due today. Tracking says it’s been on the van since 07.07 this morning, coming from Wrexham; it’s now 17.20. They deliver until 17.30 – so clearly I’m not going to get the bastard thing.
Their driver told me last week that service likely to go to hell, as this area was being transferred to the Wrexham depot (of Yodel infamy!), despite previously being serviced by the Warrington depot, which is just a short sprint down the motorway from here and 16 miles closer. The logic of that eludes me, unless they’re closing their Warrington base.
So time is running out and I’ve been looking at their website for someone to yell at if it doesn’t come, and I found this:-
HDNL is proud to deliver for over 120 retailers.
I also, on the same web page, found this:-
HDNL is proud to deliver for over 350 retailers.
They do seem to be just a tad confused, with 230 retailers for whom they might, or might not, deliver. WTF? If they don’t know who they’re working for, it’s no wonder they can’t deliver on time.
None of which gets my parcel any closer. And, no, so far I’ve not found anyone to yell at!