I’ve just bought a Dyson DC59, their latest offering. Beware of Amazon, who offer an entirely different machine as Dyson’s latest – it’s an import from Europe and you can’t get parts in the UK. Possibly the warranty is void too.
I’ve been toying with the idea of buying one of Dyson’s “stick”** hand-held machines, but have been put off, frankly, by the cost and by the bad rep of their build quality, but as it comes with a 2-year warranty I thoutgh I’d take the plunge while I had the money. Also, Amazon reviews have been getting much better of late, which suggests problems have been addressed, and while the DC59 hasn’t been around long enough to make an impact, good or bad, I’d think they’d take the opportunity to fix past faults. And Which? Likes it, so we’ll see.
**The official designation for this model is “Digital Slim” whatever that means.
The very first impression was, Mr. Dyson, you’re a cheap bugger! At £359.95 for this thing, I expect two screws to affix the docking station to the wall to be included. Maybe a couple of wall plugs too.
Then I had a rethink As the machine is internationally available, the provision of legally-approved fasteners would be a nightmare (some up-market homes also have such conditions imposed on tenants). In addition, not providing fasteners protects the company against litigation in a number of ways, not least some numpty putting a screw through a water pipe or power cable. That’s a particular problem in my flat, as the internal walls are hollow – plasterboard (drywall in the US), and studding, through which the electric and phone cabling runs – and I have no idea where it is! I also lack a suitable location as the only unused electrical socket (for the charger), is right where my manual wheelchair lives and, when I move it, sooner or later it will knock lumps out of the Dyson.
I’ll work something out – it just won’t involve the docking station.
Having said all that, on first acquaintance I confess I’m impressed. And believe me, for me to say that, it takes a lot. My usual response is more along the lines of “WTF? At that price?” – in a shrill, disbelieving voice! Which was exactly my response to my new Quickie Life manual wheelchair when it was delivered (rather more pricey at £1,500). Until, that is, I spent an afternoon sat in it, in superb comfort. That’s what a custom-built chair gets you – a perfect fit.
First things first – it’s extremely well packed. Some may say it’s overkill, I said something rather more colourful at a couple of points! Ladies, beware – unpacking this might well cost you some fingernails. I broke one and mine are very short.
Quite a bit of thought has gone into the packaging. There are, for example, none of those annoying wire twist-ties (every part is in a plastic bag, with protective cardboard where necessary), as loose ends of the plastic bags are tucked into holes in the contents and are easily plucked out. The Bottom of the box has photos of the contents, so there is no doubt about what you should have.
Of course, eventually it will be out of warranty, and some parts aren’t usually covered anyway, so it’s a relief to see that it’s easy to take apart if it needs repairs out of warranty, like drive-belt replacement. Interestingly, while using non-Dyson spares will void the warranty, opening the machine up will not, though you are told not to, and anything you do while in there that damages it will also void it.
And removing the brushes from the motorised heads has been made very simple – useful if you don’t pay attention and suck up string, or a ball or wool, or if the brushes get full of animal hair.
All things considered, it’s very well thought out, and very well engineered. Everything fits together tightly, with a firm, reassuring click as the locking mechanism engages. Nothing wobbles, or rattles either, With it being mainly plastic I’m not sure how long that will last, but my guess, given how it’s designed, with male and female parts engaging very snugly (oh, stop it, and behave!), with no perceptible play, it’ll be good for years to come.
So, how is it in use? My first thought was, “Damn, it’s heavy!” and it is. It’s really not as ergonomically sound as it’s claimed to be. However, with further use it was clear that it was no more of a burden than my cylinder vac (I was just taken by surprise), plus I don’t have to drag it behind me – always a bonus.
It’s extremely efficient – in the sucking up crap stakes it’s everything they say it is. It even removes plates of my dead skin from the carpet that my other vac won’t touch. In fact even though my other vac appears to do a good job, judging by the muck in the reservoir, having used the Dyson on a fairly busy area, just in front of the fridge, the dirt and – worryingly – the amount of skin and skin debris, as well as normal fluff and dust, is seriously impressive.
I have no doubt that, after a few days use, my respiratory health will improve considerably, after I found out last week that my carpet is loaded with a beige dust that my normal vac doesn’t touch. This, it turned out, is dead skin, from my legs, a result of my healing lymphoedema infections, and I am highly allergic to it – see this post – the Dyson is, I hope, my solution (first test, great results). And even if it’s not my flat will be a lot cleaner!
Using either or the powered heads – 17 minutes
Using the passive tools – 20 minutes (if accurate the 3-minute difference suggests that Dyson’s motors are extremely efficient – Hey James – feel like branching out into powerchairs? Do watch the price, though!
Boost mode, using any of the tools – 6 minutes
The longer run times are probably longer than my personal run times, so I don’t have a problem with those.
Bottom line, yep, I’d recommend it to a friend (though obviously I can’t speak for its longevity beyond what I’ve already said), and right now I’m extremely happy with it. And trust me on this – I have extremely high standards and I’m a picky sod!
Downside, I hear you say? Well, yes, there is one – nothing’s perfect – and it’s that the motor blasts air in your face so if, like me, you have respiratory problems, you’d better hope the filter is as good as it’s claimed to be.**
**The bald claim is that the DC59 is suitable for allergy sufferers, in that from a menu you check “Allergy sufferer” on this page and it throws up, in the results, the DC59. Other than that it tells you absolutely bugger all about the filter.
Get a grip, Mr. Dyson, this stuff is important!